Class description:

Ethics, Agency and Manners are key ingredients to being a “professional” and a lack thereof can break an agent’s reputation. Ethics and agency violations are actionable, but rude behavior isn’t. So how do we handle bad manners? In this lively class you will find out what you can do to elevate your professionalism and that of the industry that is critical to the dream of homeownership. Satisfies 1 hour of agency and 2.5 hours of ethical business practices.